Privacy policy

Privacy Policy

Last Updated: October 15, 2024

At Moonfruit Design Inc. (“Moon Fruit Jammies,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at www.moonfruitjammies.com (the “Site”), as well as when you interact with us through other services.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information Provided by You: When you make a purchase, create an account, subscribe to our text messaging program, or contact us, you may provide personal information such as your name, email address, phone number, billing/shipping address, and payment information.
  • Automatically Collected Information: We use cookies and similar tracking technologies to collect information about your device, browsing actions, and usage patterns. This includes information such as your IP address, browser type, and the pages you visit on our Site. For more information on cookies, see Section 4 below.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you, including through our opt-in text messaging program.
  • To send marketing emails, newsletters, or remarketing advertisements (with your consent, if required by law).
  • To analyze website usage and improve our Site and services.
  • To comply with legal obligations.

3. Remarketing and Cookies

We use cookies to personalize and enhance your experience on our Site and for remarketing purposes, primarily through Facebook and Instagram. This allows us to show you ads based on your past visits to our Site.

You can manage cookie preferences through your browser settings or by using cookie opt-out tools provided by third parties.

4. Text Messaging Program

By opting into our text messaging program, you agree to receive promotional and transactional messages from us. You may opt-out at any time by texting “STOP” to the number provided in the text messages. Data rates may apply, and you should check with your mobile carrier for any charges.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers for the purpose of operating our business, such as payment processors, shipping partners, and marketing platforms.

We may also disclose information to comply with legal requirements or to protect our rights.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate information.
  • Request deletion of your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us at hello@moonfruitjammies.com.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the security of your information.

8. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

9. International Users

While we primarily serve customers in Canada and the USA, your personal information may be stored and processed in countries outside of your own, including Canada. By using our Site, you consent to the transfer of your information to these countries.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Moon Fruit Jammies
35626 McKee Rd, Unit 11
Abbotsford, BC, Canada V3G 2L6
Email: hello@moonfruitjammies.com